Refund policy
Refund policy
Return Rights: Customers can return items after payment and delivery acknowledgment with the courier.
Return/Exchange Process:
- Notify us post-payment if returning an item; return shipping is at the customer’s expense.
- Opened packages before payment violate COD policies in Pakistan.
- Items may be exchanged within 3 days, given they’re unused, undamaged, and have all tags attached.
Exchange Eligibility: Subject to stock availability; defective items only for free exchange; all others incur courier fees.
Disclaimer: Product colors may vary due to photography lighting; exchanges only, no refunds for color differences.